‣ Don't see an email from us? Please check your spam/junk folder.
‣ We try to have your shears back within 7-10 days after receiving them.
‣ New: we now use UPS Ground to mail shears.
Step 2: Use a box (do not use an envelope of any kind to ship your shears. We are not responsible for shears that are shipped in an envelope as they can tear and fall out). Please make sure your box with shears does not exceed 1 pound.
Step 3: Wrap your shears in bubble wrap or paper towels to protect them. Close the box and secure with packaging tape. Send your shears ONLY. Do NOT send in a shear case box of any kind. It will not be returned to you.
Step 4: Tape the pre-paid UPS label to the front of the box. Drop off at any UPS store and ask for a drop off receipt for your records.
Questions? email us at: email@example.com or call: 888-517-3806
Repairs Under Warranty: Are your shears under warranty and in need of repair? Use this RMA Form instead.