Check out the FAQs below to get speedy answers.  Still have questions?  Contact us at orders@shearcraft.com, and we'll get back to you ASAP.
Yes! ShearCraft ships to all countries, worldwide.
Destination Order Amount Shipping Rate
US Under $20 $4.95
Up to $98 $5.95
Over $99 FREE
Canada All Orders $9.95
Rest of World Under $10 $11.95
Up to $20 $14.95
Over $20 $16.95 - without tracking
$29.95 - with tracking
You got it. US orders valued at $99 or more qualify for free shipping! Yippee!
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before ordering.
Use our currency drop-down menu to choose between CAD, EUR, GBP, AUD, and USD. Prices will be displayed in your selected currency, and then transacted in US Dollars by Paypal or your credit card company upon completion of your purchase, then converted to your local currency. Non-US Dollar order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates and exclude any taxes, duties, levies or tariffs that may be imposed.
Yes. ShearCraft.com is a safe, secure shopping destination built on Shopify. We comply with the highest level of PCI (Payment Card Industry) standards. Click on the security badge below to learn how Shopify meets and exceeds all 6 categories of PCI standards.
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Oh no! We're sorry to hear that. Email our web guru directly at danielle@shearcraft.com, and she'll get you sorted.
If you're not fully satisfied with your ShearCraft purchase, you have up to 30 days to return it for a refund or store credit.

Original shipping fees are non-refundable. Please note that for sanitary reasons, we cannot accept returns on brushes or combs that have been opened or used.
If it's been less than 30 days since you received your order, you may initiate a return by sending an email to orders@shearcraft.com with your order number and the reason for your return. After you receive a return authorization, mail your return to:

ShearCraft
661 E Main St, Suite 200-310
Midlothian, TX 76065

Original shipping fees are non-refundable. Please note that for sanitary reasons, we cannot accept returns on brushes or combs that have been opened or used.
Maybe. We work hard to get orders shipped ASAP, so if it hasn't already been processed, we may be able to help you out. Send an email to orders@shearcraft.com or call 1-888-517-3806 with your request.
Our office and shipping HQ is located in Texas. We have shear experts on the ground in Nevada, Texas, Oklahoma, Louisiana, Georgia, and Florida. If you want a ShearCraft expert in your salon for a product consultation or sharpening service, call 1-888-517-3806 to schedule your appointment.
We often do special orders for our customers and are happy to accomodate you. Email kstarnes@shearcraft.com, and we'll see what we can do. ;)
Cool! We welcome your feedback and relish in every opportunity to make ShearCraft a better place. Shoot an email to danielle@shearcraft.com to get your concern heard.